Terms of Use

TERMS OF USE – RAI Last updated: August 17, 2025 1. ACCEPTANCE OF TERMS By accessing and using the Rai platform (hereinafter referred to as "Platform" or "Service"), the user expressly agrees to these Terms of Use. 2. SERVICE DESCRIPTION The Rai is a digital sports wellness platform that uses artificial intelligence to: • Generate automated training plans and suggestions; • Analyze sports performance data; • Provide interactions via intelligent chat; • Sync physical activities with third-party services. Important notice: The platform does not provide medical, nutritional, physical therapy, or Physical Education services. The generated content is informative and educational, not constituting professional prescription. Only professionals registered with competent councils (CREF, CRM, CRN, etc.) can provide formal guidance. 3. ELIGIBILITY The Service is intended for persons over 18 years of age with legal capacity. Users between 15 and 18 years old may only use the Service with formal authorization from legal guardians. 4. USER RESPONSABILITIES By using the Service, the user declares and assumes: • Health conditions: undergo medical monitoring, including cardiological evaluation, before starting or continuing activities. • Assumption of risks: sports practice involves inherent risks (injuries, accidents, medical complications). The use of the Service is at your own risk. • Professional validation: consult qualified professionals before adopting training, diets, or supplements. • Account security: maintain confidentiality of credentials and assume responsibility for activities carried out on your account. • Appropriate use: do not use the Service in an illegal, abusive, discriminatory, unauthorized commercial, or infringing third-party rights manner. 5. THIRD-PARTY SERVICES The Service may include software, products, or integrations from third parties ("Third-Party Services"), such as Strava, OpenAI, and cloud providers. Some features may present results originating from these third parties ("Third-Party Results"). These services are subject to their own terms and policies, and the platform is not responsible for their operation, accuracy, availability, or content. 6. NATURE OF ARTIFICIAL INTELLIGENCE (AI) Due to the probabilistic nature of AI: • Results may not be unique, and other users may receive similar responses. • Content may contain errors, inaccuracies, incomplete or potentially offensive information, which do not reflect real people, places, or facts. • The platform continuously works to improve the quality of responses, but does not guarantee accuracy, reliability, or suitability in all cases. 7. USE OF RESULTS • Responses should not be considered as the sole source of truth or decision. • They do not replace professional advice (medical, nutritional, or sports). • It is up to the user to assess the suitability of results to their needs, and may perform human or professional verification before using them. • All use is at the user's sole risk. 8. LIMITATION OF LIABILITY To the maximum extent permitted by applicable law: • The platform, its partners and licensors are not liable for indirect, incidental, special, or consequential damages (including loss of profits, data, or reputation). • The total liability of the platform for any claim shall not exceed the amount paid by the user for the Service that gave rise to the claim in the 12 months prior. • This limitation does not apply in cases where the law does not allow exclusion (e.g., willful misconduct). 9. PERSONAL DATA AND PRIVACY 9.1 Data collected • Profile: name, age, gender, country, sports experience, and others; • Activities: distance, time, heart rate, location, and similar; • Training history and interactions; • Platform usage data. 9.2 Purposes • Provide personalized recommendations; • Analyze performance and adapt plans; • Improve security and features; • Send communications related to the Service. 9.3 Legal bases Personal data is processed in accordance with applicable data protection legislation in each jurisdiction, including, but not limited to, LGPD (Brazil), GDPR (European Union), and other equivalent local regulations. 9.4 Sharing and international transfers Data may be processed on servers located in different countries, including Brazil, United States, and European Union. Although legislation varies between jurisdictions, we apply the same protections described in this policy in any territory. International transfers will only occur through legally valid mechanisms, such as standard contractual clauses or adequacy decisions. 9.5 Use of non-personal data Anonymized or aggregated data may be used to provide, maintain, develop, and improve the Service, comply with legal obligations, and monitor abuses. 9.6 User rights User rights regarding personal data (access, correction, deletion, portability, opposition, or withdrawal of consent) will be respected in accordance with applicable data protection legislation in their jurisdiction. 10. RETENTION AND DELETION Data is retained while necessary for the provision of the Service. 11. INTELLECTUAL PROPERTY • The software, algorithms, AI models, and brand are owned by the platform or its licensors and providers. • Commercial exploitation without platform authorization is prohibited. • Reverse engineering, scraping, copying, or using results to develop competing products is prohibited. 12. MODIFICATIONS The platform may change these Terms at any time, with 30 days' prior notice in case of relevant changes. Continued use of the Service implies acceptance of the changes. 13. TERMINATION • The user may cancel their account at any time. • The user may have their account suspended or terminated in case of violation of these Terms. 14. APPLICABLE LAW AND DISPUTE RESOLUTION • These Terms are governed by the legislation and data protection regulations applicable in each jurisdiction. • Before resorting to the Judiciary, the parties agree to seek mediation or arbitration. • If the dispute persists, the jurisdiction of São Paulo/SP is elected, with waiver of any other. 15. CONTACT Email: help@rai.fit 16. FINAL ACCEPTANCE By clicking "I Accept" or using the Service, you confirm that you have read, understood, and fully agreed to these Terms.